FREQUENTLY ASKED QUESTIONS

Yes, we do occasionally offer coupons and special promotions. You can find our current coupons on the coupons page. You should also follow us on Facebook and Twitter to get the latest coupons for carpet cleaners in Lakewood, Long Beach, and Signal Hill.

No, Chem-Dry of Long Beach is not a steam cleaner. We use carbonation to lift up dirt and grime from your carpets, so we do not need to use the gallons of water that typical steam cleaners use. 

Chem-Dry’s process for carpet cleaning in Long Beach, Signal Hill, and Lakewood is unique. We use a fraction of the water that typical steam cleaners use and instead rely on millions of microscopic bubbles to explode dirt from deep in your carpet fibers. We can then quite easily extract the dirt and moisture from the carpet.

Take a look at a detailed comparison of Chem-Dry vs Steam Cleaning here.

Chem-Dry’s process for carpet cleaning in Long Beach, Signal Hill, and Lakewood is effective, gentle, and reliable. We provide a deeper clean using kid- and pet-friendly solutions with less moisture. Carpets stay clean longer and dirt is washed away.

Most new carpets are treated with a protectant at the factory, but this coating wears down over time. Reapplying carpet protectant helps repel stains and prevent dirt from settling in, keeping your carpets looking cleaner for longer. It also helps slow down wear and tear, making it a smart way to extend the life of your carpets.

Pet odors can stick around for months if not handled the right way. When pet urine dries, it leaves behind millions of concentrated urine crystals deep in the carpet and padding, which only get smellier over time. While some cleaners just cover up the odor, Chem-Dry tackles the problem at its source. Our patented Pet Urine Removal Treatment (P.U.R.T.®) breaks down the urine crystals and remove the odor-causing enzymes.*

Many steam cleaners and carpet cleaners in Signal Hill, Long Beach, and Lakewood use soaps and detergents in their process. These soaps leave behind grime that attracts dirt, leading to carpets re-soiling quickly after JUST being cleaned. This often leads to more frequent professional cleanings.

At Chem-Dry of Long Beach, we use a natural, biodegradable carpet and upholstery cleaning solution that doesn’t contain soapy detergents.

Sometimes carpets can take longer to dry for various reasons. Exact drying time depends on humidity levels, airflow to the room(s) cleaned, and the type of carpet. After a professional carpet cleaning in Long Beach from Chem-Dry, it typically takes 1-2 hours for the carpet to dry.

No. Our professionally trained technicians will vacuum your carpets with our commercial, HEPA-filtered vacuum when they arrive as a standard part of our carpet cleaning service.

Our unique cleaner relies on millions of microscopic carbonation bubbles to release dirt and grime from the fibers of your carpet and raise it to the surface, where it can easily be suctioned away. We use up to 80% less water than traditional steam cleaning. This low-water, low-pressure approach is healthier for your carpets and your home. Our process for carpet cleaning in Long Beach, Signal Hill, and Lakewood allows your carpets to dry in only 1-2 hours.

Yes. Steam cleaning uses a process of dumping large amounts of soapy water into your carpets. This method can actually cause carpets to grow mold and mildew beneath the surface. The heavy amount of water also results in an extended drying time, usually 1-2 days.

Yes, our room sizes are based on 150 sq ft. If any of your rooms are over 150 sq ft, there may be an additional area charge. Hallways and stairs are considered to be separate from a room.

In most cases, furniture dries within a few hours after cleaning. However, depending on the type of upholstery fabric and how deep the cleaning was, particularly in heavily soiled or stained areas, it may take until the next day to fully dry.

Yes, after an upholstery cleaning in Signal Hill, Lakewood, or Long Beach, you can have the furniture stain guarded with Chem-Dry’s Protectant.

We use our proprietary hot carbonating extraction cleaning method, featuring our core cleaner, The Natural®. The carbonated cleaning bubbles release dirt, soil, airborne non-living allergens*, and spots from the upholstery fibers. Then, we use our extraction equipment to remove the cleaning solution, dirt, soil, and airborne contaminants from your furniture.

Manufacturers recommend professional upholstery cleaning in Signal Hill, Lakewood, or Long Beach, every 24-48 months. As with carpets, the presence of kids, pets, allergies, and asthma in the home necessitates more frequent cleanings to improve air quality and the overall healthiness of the home.

In homes that have carpet, up to 80% of the dust and dirt brought into the home can end up in your furniture and upholstered fabrics. Without professional upholstery cleaning in Signal Hill, Lakewood, or Long Beach, this dust and dirt will remain in your carpets and furniture, making your furniture and your home unhealthy.

Chem-Dry of Long Beach understands that the area and oriental rugs endure heavy foot traffic. Much like carpets and upholstered furniture, these rugs act as air filters, trapping dirt and grime in your home. Our professional area and oriental rug cleaning service in Long Beach, Lakewood, and Signal Hill provides a deep, thorough clean that removes embedded dirt, enhances the beauty of your rugs, and contributes to a healthier home environment.

At Chem-Dry of Long Beach, our gentle yet effective area rug cleaning process protects the dyes within your rug’s fibers, keeping its colors vibrant and fresh. Our cleaning solution doesn’t contain soapy detergents, helping your rugs stay cleaner for longer while promoting a healthier home environment for your family and pets.